Car Shop Administration CRM
Delivered ServiceMile as a CRM and administration website for car shops, helping teams manage customers, vehicles, service work and daily operations.
Project Overview
ServiceMile is a live client CRM tool for car shop administration. The platform focuses on the daily back-office and service-desk work required to manage customer vehicles, appointments, jobs and follow-up.
Client Need
Automotive service teams depend on accurate customer, vehicle and appointment information. When those details are scattered, front-desk and workshop coordination becomes slow and error-prone.
Platform Focus
ServiceMile is positioned as a CRM for car shops: customer and vehicle records, service administration, appointment context, workflow status and follow-up information in one web surface.
Delivery Scope
ServiceMile stays close to the workflow requested by the customer: a practical administration tool for car shops that need clearer CRM and workshop coordination.
Key Context
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